Why has my payment been declined?


If you are unable to pay with your card please contact us directly and we will assist you with this. Contact details can be found here

Also, we find that often when ordering from America, customers run into trouble with payments because their banks have put a restriction on purchasing from foreign companies (as we're an English one!)

What I would recommend you do is to call your bank and ask them to lift any restrictions currently on your account and you should be good to go!

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