How do I know if my order has been successful?

Within seconds after placing your order, you will receive a confirmation email stating your order ID and your delivery address.

If you have not received any confirmation emails, please make sure to check your spam inbox as they may have ended up there.

If you think you have entered an incorrect email address, please make sure to contact us as soon as possible so we can amend that for you.

UK LINE: +44 1355 209642
US LINE: +1 (855) 218-8550


Have more questions? Submit a request


  • 0
    Nora Crane

    I cannot seem to contact anyone and don't know if my order was accepted or not 

  • 0

    Hi Nora,

    If you could send us your request to we will make sure to take care of you!

    Many thanks,


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